A different kind of business

We are owned by a charity and our purpose is to contribute to the greater good of society. We grant a significant proportion of our profits to our charitable owner Benefact Trust, which in turn invests them independently into the heart of communities.  
 
Every day you work with us, you are helping to change people's lives for the better.  

Our people

We foster an open and inclusive culture. We have made progress in a number of areas to support our employees, develop talent at all levels, encourage diversity and provide a positive and engaging working environment.

Our approach goes way beyond our Diversity and Inclusion Policy, we've coined the phrase “we all belong" because it reinforces our belief that inclusion runs through everything we do, all of the time. In simple terms, it's about making everyone feel respected, valued for who they are and what they bring and part of the Group family 

We consider human rights risks to our business. This has led us to reaffirm our Living Wage status across our group and publish our Modern Slavery Act statement.

Doing the right thing

Some of our key achievements include:
 
  • retaining our Chartered Insurer status in the UK and Ireland – we are one of fewer than 30 insurers to achieve this in the UK and we were the first insurer to achieve this in Ireland   
  • launching a new General Insurance Academy to develop our talent  

Committed to doing more

The Group continues to be a founding and supportive signatory to the Women in Finance Charter and publishes gender pay reporting. We’re committed to being a business where everyone can belong

We make a difference in three key ways

  1. Being a different kind of business – delivering profits to charity.
  2. Focusing on key social issues important to our customers and partners.  
  3. Enabling our people and partners to give to causes close to them.  

Employee-led giving

Our employees lead the way in our movement for good and we are 100% behind anything they do for charity. 
 
As part of our MyGiving scheme, each employee has access to make a personal grant donation. The grant can be given to a charity of their choice and we double the amount if it’s a charity they have volunteered for. We also match 100% of what our employees fundraise.